If your Golden 1 Credit, Debit, or ATM card has been lost or stolen, please call 1-855-345-8035 as soon as possible to report it and request a new card. Our toll free number is available 24 hours a day, 7 days a week.
You should receive your new card within 10 business days, and for added security, your PIN will be sent to you separately.
Lost Credit Card on Vacation?
If you are on vacation or out of the country, VISA® offers emergency card replacement for our Platinum Rewards cardholders. Call 1-800-VISA-911 (1-800-847-2911) 24 hours a day, 7 days a week.
If charges are made after your card has been stolen, please call our Member Service Contact Center
at 1-877-GOLDEN 1 (1-877-465-3361) and we’ll tell you how to file a claim.
Keep your personal information private when you shop online. Verified by Visa gives you an extra layer of protection on your credit or debit card by verifying your identity through a personal password or PIN and a Personal Assurance Message. This extra step prevents your card from being used fraudulently by an unauthorized user.
How it works:
Two ways to register:
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Federally insured by the NCUA.