Yes, but not immediately. You will not be able to use Face ID or Touch ID the first time you log in. This means you will have to know your current user ID and password. After your initial login, you will be able to establish biometrics again.
You are not required todelete the app, but it will stop functioning on March 13.
You will not be able to login to the Golden 1 Pilot app on or after March 13, but your information will remain safe and secure. You will simply need to open the original Golden 1 Mobile app and login as normal. All of your accounts, preferences, and settings will be exactly the same.
No need to worry—your accounts, preferences, and settings stay exactly the same. Just log back into the original Golden 1 Mobile app and everything will be there.
Any features that were missing during the Pilot have now been added, including Intuit and connectivity to Plaid.
Our call center will be staffed 24/7 at 1-877-465-3361 throughout the transition. Please note that wait times may be longer during peak midday hours. For faster service, consider calling early in the morning or later in the evening.
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