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In FAQ's
How can I redeem my cash-back rewards?
Your cash rebates are automatically deposited into your Golden 1 savings account each month after the close of your billing cycle.
All cash rebates earned through your previous Platinum Rewards credit card will be reflected in your Savings Account via automatic deposit.
To qualify for rebate credits, you must maintain a Golden 1 savings account with the required $1 minimum balance. See your Credit Card Account Agreement for additional information:
Platinum Rewards Account Agreement
Member Cash Rewards+ Rewards Agreement
All cash rebates earned through your previous Platinum Rewards credit card will be reflected in your Savings Account via automatic deposit.
To qualify for rebate credits, you must maintain a Golden 1 savings account with the required $1 minimum balance. See your Credit Card Account Agreement for additional information:
Platinum Rewards Account Agreement
Member Cash Rewards+ Rewards Agreement
When will my Platinum Rewards account become Member Cash Rewards+ account?
All qualified Platinum Rewards accounts will be reconfigured in October 2022.
Will I still have access to my previous Platinum Rewards credit card transactions?
Yes, your history and statements will be retained as part of your account.
Why was my Platinum Rewards credit card changed to Member Cash Rewards+?
The updated name and card reflect the additional benefits we’re offering qualified members, including increased reward earning potential and a host of lifestyle benefits. For a full list of benefits, review our Visa Signature Benefits Guide.
Your credit card limit, rate, or credit relationship with Golden 1 will not be impacted.
Your credit card limit, rate, or credit relationship with Golden 1 will not be impacted.
Will I receive a new card number because my Platinum Rewards account was changed to Member Cash Rewards+?
No, your card number will remain the same. A new expiration date and security code (CVV) will be created and provided when you receive your new Member Cash Rewards+ credit card.
The new cards will be issued when your Platinum Rewards card expires, or by June 2023, whichever is first. You will need to activate it upon receipt. Once you activate your Member Cash Rewards+ card the Platinum Rewards card will automatically deactivate. Otherwise, your Platinum Rewards credit card will be deactivated 90 days from the date your new Member Cash Rewards+ card is issued.
The new cards will be issued when your Platinum Rewards card expires, or by June 2023, whichever is first. You will need to activate it upon receipt. Once you activate your Member Cash Rewards+ card the Platinum Rewards card will automatically deactivate. Otherwise, your Platinum Rewards credit card will be deactivated 90 days from the date your new Member Cash Rewards+ card is issued.
Will everyone on my Platinum Rewards account receive a new card for Member Cash Rewards+ account?
Yes, everyone on the eligible Platinum Rewards account will receive a Member Cash Rewards+ credit card, with their existing card number.
We recommend each cardholder activate and use their new ard as soon as possible.
We recommend each cardholder activate and use their new ard as soon as possible.
Will I need to update my payment information because my Platinum Rewards account was changed to Member Cash Rewards+?
While most merchants will automatically update your card information, some merchants may require you to update your expiration date and security code (CVV) number in order to maintain billing.
Payments to Golden 1 do not need updating.
Payments to Golden 1 do not need updating.
What is difference between my Platinum Rewards card and the new Member Cash Rewards+ card that replaced it?
The new Member Cash Rewards+ offers the same low rate but with increased reward earning potential and a host of lifestyle benefits.
What rewards can I earn with my Platinum Rewards card?
The Platinum Rewards card provides rewards on your everyday purchases, including:
3% on gas*
3% on restaurants
3% on groceries
1% on everything else
*Cap of $5,000 spend per year for 3% gas reward, 1% thereafter. See your Credit Card Agreement for more details.
3% on gas*
3% on restaurants
3% on groceries
1% on everything else
*Cap of $5,000 spend per year for 3% gas reward, 1% thereafter. See your Credit Card Agreement for more details.
Where can I find more information on Golden 1's rewards credit cards?
More information on Golden 1's rewards program can be found at https://www.golden1.com/credit-cards-loans/credit-cards/member-cash-rewardsplus-card
Information on the legacy Platinum Rewards credit card can be found on the Platinum Rewards Credit Card accounting agreement.
Information on the legacy Platinum Rewards credit card can be found on the Platinum Rewards Credit Card accounting agreement.
I do not want another credit card. Why are you sending me a Member Cash Rewards+ credit card?
Your Platinum Rewards account was upgraded, and we are just sending you a rebranded replacement card with a new look and feel. With this upgrade you have new cardholder benefits and can earn more cash-back rewards.
When you receive your new Member Cash Rewards+ credit card, we recommend each cardholder activate and use their new card as soon as possible.
For more information, please call our Member Service Contact Center at 1 (877) GOLDEN 1 / 1 (877) 465‑3361.
When you receive your new Member Cash Rewards+ credit card, we recommend each cardholder activate and use their new card as soon as possible.
For more information, please call our Member Service Contact Center at 1 (877) GOLDEN 1 / 1 (877) 465‑3361.
How can I change the PIN on my credit card?
To change the PIN on your Golden 1 credit card, please call 1-888-999-0126. Please note: you will need to call from the phone line registered on your account for verification purposes.
