Contact us for all your financial needs.

We’re committed to giving you an excellent service experience. Please don’t hesitate to get in touch with any question or concern. Members with Online Banking can send and receive personal account messages securely. Sign in and select Messages. Not enrolled in Online Banking? Sign up here.

Have questions? We can help. 

View a list of frequently asked questions from our members.

Access videos, how to guides, and answers to common questions about the new Mobile and Online Banking platform.

If you still can't find the information you need, try using the search engine at the top of any page or select a contact option below.


Email us with questions or concerns and we’ll respond within 1 business day.


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Your time is valuable - we're here to help at your convenience. Use our appointment scheduler for your next branch visit.

COVID-19 awareness:

To comply with requirements and recommendations from health officials and local governments, every person entering a Golden 1 branch must wear a facial covering. Thank you for your understanding. More information