Contact us for all your financial needs.

We’re committed to giving you an excellent service experience. Please don’t hesitate to get in touch with any question or concern. Members with Online Banking can send and receive personal account messages securely. Sign in and select Messages. Not enrolled in Online Banking? Sign up here.

Have questions? We can help. 

View a list of frequently asked questions from our members.

Access videos, how to guides, and answers to common questions about the new Mobile and Online Banking platform.

If you still can't find the information you need, try using the search engine at the top of any page.


Email us with questions or concerns and we’ll respond within 1 business day.


Phone numbers:

Mailing addresses:

Schedule an appointment:

Your time is valuable - we're here to help at your convenience. Use our appointment scheduler for your next branch visit.

COVID-19 awareness:

Effective February 16, 2022, the current statewide order requiring face coverings while indoors in public spaces will be lifted for fully vaccinated individuals, unless prohibited by a county or city face covering mandate. All Golden 1 employees will adhere to the most restrictive applicable state or local guidance and we trust that members will do the same. Thank you for your understanding. More information