Golden 1’s Service of Process Portal is an online tool for submitting subpoenas and records requests to Golden 1 Credit Union. Using this portal speeds up processing and response times, lets you pay invoices with credit cards, and sends email alerts when your records are ready.

No, Golden 1 Credit Union does not accept summons, complaints, levies, garnishments, or other legal processes through the Service of Process Portal. This portal is only for subpoenas and records requests.

For other legal processes, follow applicable laws. Golden 1’s Headquarters is the designated location for serving legal processes for civil matters in the Sacramento Metro Region. Service at other locations is not effective unless Golden 1 chooses to act on it. Legal processes for criminal matters can be served at Headquarters or any Golden 1 branch.

Yes, you can serve subpoenas and records requests through other methods, following applicable laws. Golden 1 Credit Union prefers using the Service of Process Portal but will accept service at its Headquarters for civil matters in the Sacramento Metro Region. Service at other locations is not effective unless Golden 1 chooses to act on it. Legal processes for criminal matters can be served at Headquarters or any Golden 1 branch.

No, registration is not required to use the Service of Process Portal. To access the portal, you will need to provide your email address for verification purposes. All Service of Process Portal access is secured with a one-time PIN, which will be sent to the email address you entered for verification.

Email us at subpoena@golden1.com to request updates or make inquiries about subpoenas or records requests submitted through the Service of Process Portal.

No, Golden 1 does not accept Levies and garnishments through the Service of Process Portal. For questions, contact DeptDepositAccountServices@golden1.com and follow all applicable laws for service of Levies or garnishments.

Golden 1 aims to respond to all valid subpoenas by the specified deadline and in compliance with the law. For a quicker response, limit your subpoena to necessary records and include uniquely identifying information like an account number or social security number.

Yes, Golden 1 may charge reasonable administrative or clerical fees for producing documents in response to a subpoena, following federal, state, and local laws. An invoice may be issued before any documents are produced.