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fraud alerts

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How do Two-way Fraud Alerts work?
Golden 1 Credit Union Debit and credit cardholders with a valid cell phone number on file have the convenience of receiving and responding to fraud alerts electronically in the form of an SMS/text.

Card alerts will come from the phone number/short code 372-68 between the hours of 8 a.m. and 9 p.m. in the cardholder's time zone. Authentic Golden 1 two-way fraud alerts will never contain links or a warning that the card status is "frozen" or "blocked."

How do I opt-out of Two-way Fraud Alert text messaging?
To opt-out of text messages, reply “STOP” to the phone number (short code) 37268. You can also opt out by calling the number in the message, or by calling us at 1-877-GOLDEN 1 (1-877-465-3361).