This document is provided for reference only.


Please read this consent ("Consent") completely. This Consent covers electronic records, including consumer disclosures, as specified below, provided by The Golden 1 Credit Union (the "Credit Union"). The words "we," "us," "our" and other similar terms refer to the Credit Union, and the words "you," "your" and other similar terms mean you, the individual(s) or entity identified on the account(s). For this electronic service enrollment process, consent by any one authorized user will be effective for all authorized users on the account(s).

If you choose not to agree by clicking the "Cancel" button below, you will not be eligible to enroll in or use the electronic service.

Electronic Records
By clicking the "I Agree" button, you understand and agree to be bound by the terms and conditions of this Consent, and authorize the Credit Union to provide to you in electronic format, by electronic email, or website posting or through logged in website interaction, the following communications (collectively referred to herein as "Communications") regarding your accounts:

  • Consent to receive credit card online periodic statements, including all disclosures and notices provided with the same, such as those provided pursuant to the Equal Credit Opportunity Act, the Truth in Lending Act and the Fair Credit Reporting Act;
  • Any change in terms or subsequent disclosures or notices applicable to Credit Card Online Statements. This includes disclosures or notices that federal laws and regulations might require the Credit Union to provide to you, from time to time; and
  • Any notice regarding hardware or software changes that may impact your ability to access Communications, including any notice revoking or limiting access to our website to access a Communication or certain information previously provided to you.

Paper Copies
You may obtain paper copies of any of the Communications the Credit Union provides to you electronically by sending your written request to The Golden 1 Credit Union, P.O. Box 15966, Sacramento, CA 95852-0966, or by calling us at 1–877–GOLDEN 1 (1–877–465–3361) or logging on to your online account at If you request a paper-based copy of your credit card online periodic statement, the Credit Union will charge you a fee of $10.00 for each copy. If you request a paper-based copy of any other Communications, the Credit Union will provide the initial copy to you free of any Credit Union fees or charges. Although we do not currently impose a fee or other charge for the initial paper copy of other Communications, we reserve the right to impose a fee or charge in the future and to change such fee at any time. The Credit Union will mail paper-based copies of a Communication to you (at the address shown on the Credit Union's records) within ten (10) business days after the date the Credit Union receives your request.

Withdrawal of Consent
If you wish to withdraw your consent to receive electronic communications, you may do so at any time. Withdrawal of your consent will immediately terminate the delivery of future Communications to you in electronic form. If you elect to receive required notices and disclosures only in paper format, it may slow the speed at which we can complete certain steps in transactions with you because we will need first to send the required notices or disclosures to you in paper format, and then wait until we receive back from you your acknowledgment of your receipt of such paper notices and disclosures.

To withdraw your consent, all you need to do is log on to your online account at and follow the instructions to change your delivery method. Your withdrawal will not affect the previously delivered electronic Communications.

We do not currently impose any fee or other charge if you choose not to consent or if you withdraw your consent. However, we reserve the right to impose a fee in the future and to change such fee at any time.

Hardware or Software Requirements

In order for you to access and retain the Communications, you will need a computer as well as a working connection to the Internet. The Golden 1 Credit Union supports the two most recent public release versions of the following browsers:

  • Windows®
    – Internet Explorer®
    – Firefox®
    – Chrome®
  • Mac®
    – Safari®

Additionally, Adobe® Reader® software is required to read the account statements and other important notices. Golden 1 supports the two most recent versions of Adobe Reader.

If the Credit Union changes the minimum hardware or software requirements needed to access or retain the Communications, and the change creates a material risk that you will not be able to access or retain a subsequent record, then before the change takes effect the Credit Union will advise you of the change and let you know what the new requirements are.

The Credit Union will notify you by email, and at that time, you will be allowed to choose whether you still want to give the Credit Union your consent to receiving Communications by electronic means. If not, you may withdraw your consent at that time.

How the Service Works
The Communications will be provided to you after you give your consent by clicking "I Agree" below. Also, you may periodically receive an email notification that an electronic record or notice is available for review and you will be directed to information posted at the Credit Union’s website. To view the Communications, you may need to access the Credit Union’s website, open the secure connection for online financial services and click on the necessary tabs (for example, when accessing electronic records that contain personally identifiable financial information). We reserve the right, from time to time, to deliver one or more Communications in paper form instead of electronic form by mailing the Communications to the last known mailing address on our records for you. In the event that we do so, we are in no way terminating this Consent and we may continue to provide Communications to you in electronic form.

Email Address
In order to ensure that the Credit Union is able to provide you with Communications, you must provide the Credit Union with your current email address and update the Credit Union with any changes. You can update your email address by logging on to your online account at and following the instructions to update your email address. If you fail to update or change an incorrect email address or other contact information, you understand and agree that any Communications shall nevertheless be deemed to have been provided to you if they were made available to you in electronic form on our website or emailed to the email address we have for you in our records.

We reserve the right, in our sole discretion, to discontinue providing records in electronic form. We also reserve the right to change the terms and conditions of this disclosure and Consent. If required by law, we will provide you with notice of any such termination or change, and request a new Consent.

If you download or print any confidential materials, such as your transaction history, be sure that you store them in a secure environment, just as you would paper-based Credit Union records.

To confirm that you can access this information electronically, which will be similar to other electronic notices and disclosures that we will provide to you, please verify you were able to read this electronic disclosure and that you were able to print or save this document for your future reference.

Click on the "I Agree" button to agree to the electronic delivery of the Communications, or select the "Cancel" button to exit from these setup procedures and decline electronic delivery.


(Revised February 8, 2015)